About
A small team, one product.
We make the thing on the table and the software behind it. That is the whole company.
The idea behind Pebble is not complicated. In a full-service room, the check is the one part of the night where the guest waits on the restaurant instead of the other way round. Everything before it runs on the guest's clock. The last ten minutes run on whether a server can get free.
So we built the smallest thing that fixes it: an object on the table that opens the check the restaurant already has. No app for the guest, no new terminal for the restaurant, no second system anyone has to reconcile at the end of the night. The payment goes where the restaurant's payments already go.
We work on this one product and nothing else. That is a deliberate choice rather than a stage we are hoping to grow out of. A company doing one thing can answer a question about it properly, ship a fix in the same week it was reported, and know what every table in every restaurant it serves is actually doing.
It also means the people who build Pebble are the people who answer when you write in. If you tell us the tap is awkward on the corner four-top, that goes to someone who can change it, not into a queue.
How we work
Three things we are not willing to trade
The best version of this is invisible
Nobody should have to be trained on it, and no guest should have to be told how it works. If a table needs an explanation, we got something wrong.
We never touch your money
Payments settle into the account you already use, on the schedule you already have. We are not in the middle of it, and we take no cut of the bill.
We would rather tell you it is not a fit
This helps rooms where the check is genuinely the bottleneck. In plenty of rooms it is not, and saying so is cheaper for everyone than an install that quietly goes unused.
Come and tell us about your room
We are more useful in a short conversation about your floor than in a pitch. Tell us what you run and how service goes, and we will be straight with you about whether this helps.
Get in touch